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Monthly Archives: May 2016

How to choose a great auto repair shop, part 4 of many.Warranty:

I'm of the type that enjoys a quality product and/or service. I'm different than most I suppose. I would rather spend more money on something once, than try to save money and possibly have to get it done/replaced again. Buy once, cry once I guess. That boils down to warranty in some cases. That's a tricky word. Warranty. It can be construed into multiple definitions..... But what does it actually mean? It can mean different things to different companies. Warranty for us is 3 years or 36,000 miles on most things we do. It's the longest warranty in Houston on BMW repairs. Longer than the dealer! (2 year/unlimited). We cover parts AND labor for our warranty repairs. We also have 2, 3 or 4 year warranties on batteries, and comes with free roadside assistance for jump starts as well. Some shops only warranty the parts, and you have to pay for the labor. Some shops offer a 2 year/24, 2 year/unlimited, 12/12..... or nothing at all. Extended warranties are even ... read more

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