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What Our Clients Say

5

Great services! Great services was provided to me during my recent service maintenance for my E90 by Jordan and their staff! I would recommend this place!!

5

You get what you pay for! You're paying for specialist to look at your car and fix the problem. They get the job done and quick too. LOVE IT

5

Absolutely the most honest auto shop we’ve ever been to! Although owning a BMW, you know your repairs can get expensive, no one wants to OVERPAY. We have a 2013 BMW 535i GT that we bought used from the dealership. Spent a year being jacked around there-minor things always turned into 5 other things we needed done IMMEDIATELY (according to them!)-and those things always seemed to not be covered by our extended warranty. Alex and Jordan at ABR will tell you what needs to be done now, what can wait and “you don’t need that unless you want it”. Recently, we had an issue that was covered under our warranty (they called the dealership and had them look it up). In this particular instance, in order to only pay a $50 co-pay, it had to be done by the dealership. ABR would have had to charge $1200. They called the head of service at the dealership (a different one than where we bought the car-we will not go back there), he was waiting on us when we arrived and it was a pleasant experience. ABR did a full car analysis so we could know any thing looming in the near future and plan for it. They told us our brakes will need to be done “when the light goes off- it’s time”. They know we’ll be back. Nice, nice guys and they are educating us on our car along the way. If you own a BMW or Audi, we highly recommend them!

Thanks a ton, Karla! We're glad to have helped you and your husband get that part covered under warranty with your GT. Come by any time!

- ABR Houston
5

ABR did a pre-purchase inspection for me on a car at the nearby BMW dealer. They caught things I never would have, and Jordan was terrific to work with. My only suggestion is to provide customers with a checklist of everything that was checked, even if it checked out OK; instead, they provide you only with a list of what was wrong. Without a complete checklist, a customer won't know for certain that something was OK because they don't know whether it was checked or not.

5

Loyal Customer! Always a great experience. Staff is consistently courteous and knowledgeable. Diagnosis is always accurate and transparent! I would recommend ABR to anyone!

5

Recommended by my buddy Sean, that I take my car here. These are people you definitely can put all your trust into. They worked with me and made sure all my problems were resolved. Alex & Jordan gave me top of the line service!

5

Best customer service! Jordan and Alex continue to offer the best professional and thorough BMW service in Houston. Honest, thoughtful and fair. No pressure. Have been getting X3 serviced there for several years. Wouldn’t go anywhere else. Congrats to Alex with new baby!

5

Great Shop! ABR came highly recommended and they lived up to my expectations, communication was great and service was as well. I will continue to have my E60 M5 serviced and repaired here.

5

Alex and his team are top notch. They mainly focus on OEM BMW maintenance and repair but they also work on modified BMWs which is why I went to them. I was having problems with my single turbo kit for my 2010 335i Xdrive and they got me back on the road ASAP. Fantastic communication, awesome pricing, and a super nice shop. And they have BONES, the shop dog! Go see Bones and give him some head scratchins! If you need your modified or stock BMW to get looked at or repaired, go no further as these dudes are the best in Houston. Even though I'm waaaay south of ABR and there are other shops in my area, I make the hour and a half drive to go see them when i need to. Don't chance the shady cheaper shop, GO TO ABR! *For you modified guys, Alex knows a lot of the manufacturers and tuners in the modified game and will set you up with the right parts and tuners. He knows his stuff, go see him!*

Thanks for the killer review, Pat! We're happy to see that Xi scoot down the road now!

- ABR Houston
5

Best service I’ve ever had! Alex and Jordan are extremely helpful, ethical and professional. They understand that you want your car running well, but sometimes the repairs have to be prioritized. Have recommended them many times over to family and friends!

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