Absolutely the most honest auto shop we’ve ever been to! Although owning a BMW, you know your repairs can get expensive, no one wants to OVERPAY. We have a 2013 BMW 535i GT that we bought used from the dealership. Spent a year being jacked around there-minor things always turned into 5 other things we needed done IMMEDIATELY (according to them!)-and those things always seemed to not be covered by our extended warranty. Alex and Jordan at ABR will tell you what needs to be done now, what can wait and “you don’t need that unless you want it”. Recently, we had an issue that was covered under our warranty (they called the dealership and had them look it up). In this particular instance, in order to only pay a $50 co-pay, it had to be done by the dealership. ABR would have had to charge $1200. They called the head of service at the dealership (a different one than where we bought the car-we will not go back there), he was waiting on us when we arrived and it was a pleasant experience. ABR did a full car analysis so we could know any thing looming in the near future and plan for it. They told us our brakes will need to be done “when the light goes off- it’s time”. They know we’ll be back. Nice, nice guys and they are educating us on our car along the way. If you own a BMW or Audi, we highly recommend them!
Thanks a ton, Karla! We're glad to have helped you and your husband get that part covered under warranty with your GT. Come by any time!
- ABR Houston