Spring and Houston Auto Repair

I'm so happy I found ABR Houston!!! I was very unsatisfied with my local dealership and too intimidated to try other foreign car places nearby (for fear of the cost of repair). I saw ABR Houston one day while driving and stopped by. The staff is friendly, knowledgeable and takes the time to explain things to you. They are up-front about their prices and they even recommended another BMW dealership for me to have some "under warranty" work performed.

Professional staff, upfront and honest about repairs needed.

ABR did a great job aligning my Tesla Model 3. Very professional team, good communication, will use again in the future. ABR also has a nice recessed alignment lift (no ramps needed).

I'm an avid DIYer when it comes to most things, especially my vehicles. The thorough, consult a Bentley service manual, watch 10 hours of YouTube videos, spend a weekend doing a 5 hour job type. It's unbearably time consuming and frugal. If I'm going to spend money having someone else do something I think I might be capable of doing, I want the best. I wouldn't hesitate to speak with Jordan and let Alex's staff quote and repair what I either don't want to tackle or don't feel I have the time, tools, knowledge or patience to deal with. From paint perfect collision repair to an alignment on the best equipment in town. From BMW gaskets, diagnosing a dead starter on the spot or the infamous E90 condenser leak to dealing with insurance adjusters that want to low ball a repair and insisting on my behalf that everything is done to the best of their ability and reputation. What I'd consider a small job to something so mind boggling complex (looking at you condenser) I never once questioned the legitimacy of ABR. What parts and labor I was being quoted, the price it would cost or the work before, during and after it was done. Everything is tip top. Fast diagnosis, genuine OEM BMW parts, quick turn around time and excellent customer service from drop off to pick up. Jordan has taken the time to review what I know I need, inform me with evidence what I don't know about and in my particular case even go over what he likely knows I'm just going to do myself and need an expert opinion to get me going. I've never dealt with a more comprehensive service and diagnosis as honest and accurate as the team has been for me.I am a customer for life and only hope for continued success for everyone in the ABR family.

They did great work. I will never take my vehicle anywhere else. Thank you ABR

Quality and Fast Service

Top-notch company, providing top-notch service for top-notch cars, LOL! I’ve been to ABR Houston on two separate occasions and was truly satisfied with all work provided. I truly appreciate not feeling like just another number at the dealership, and getting a better price for the same, if not better service from people with a passion for working on BMWs. I love classic BMWs, and while I feel I know a great deal, I always come away with a better understanding of exactly how my car runs, and what truly needs to be done at any given time to it when I deal with either Jordan or Tree at ABR Houston. They explain everything thoroughly, provide a detailed estimate via text which is clear and concise, and the icing on the cake is they offer a three-year warranty on all work done versus a two year warranty which is usually offered by the dealership. Big bonus? A brand new BMW is provided for a loaner car when appropriate, and a shop dog named “Bones” who keeps you company when dropping off or picking up your car, LOL! He truly is one of the cutest dogs I’ve ever seen!

All I can say is that Jordan and the team at ABR are amazing. Highly recommended. They go above and beyond to ensure customer satisfaction and always find the best ($) solution for the customer. If you have a BMW this is the only place to go.

ABR Houston was able to get me in to diagnose my issue with my 2017 BMW M3. They removed an old generation JB4 System and installed a Performance Tune which rendered me the same 600 Horsepower with e85 gas. Without the emission issues at inspection. Jordan was helpful and explained all options. Tree provided alternatives for price. ABR Houston is highly recommended, trustworthy and get you back on the road quickly!

ABR has been a great shop to deal with, from the first contact through what turned into a lengthy project on my car. Jordan in the front office is quick to communicate, keeping me apprised of progress throughout the project and offering suggestions for efficiency & performance improvements. Grady in the shop took care of the build and did an outstanding job on the car. Whether it's for a project, routine maintenance, or anything in between, I can't recommend ABR enough.