Spring and Houston Auto Repair

I gotta brag a bit on @ABR HOUSTON! This was my very first time taking my car to them won't be the last either. I had AAA drop my car off via tow truck due to me thinking I have water damage from Imelda's flood. My car was running bad misfiring all cylinders etc... (I unfortunately had to drive through a bit of high waters). I'm assuming the worst because they way the car was running. The next morning I had a text from Jordan telling me the car was checked in, and being diagnosed. Later another text stating it doesn't have water damage, no bent rods or anything. However I did have a broken charge pipe (runs from the intake to the turbos, which was the cause of all cylinders misfiring and all) he sent me a link to click that redirected me to a page showing the estimate to repair my vehicle, and additional things they found while doing a multipoint Inspection with pictures of these items included (so you know and see it for yourself). I also told them about an issue with my driverside DRL . Grady (the mechanic performing the work) identified that issue as well and added that in with my quote to repair and quoted 3 hours of labor to repair that. So I left my car with them an additional day to repair the wiring issue with my DRL. In all actuality when it was all said and done it only took him an hour to repair the DRL. They refunded me the additional two hours saving me roughly $150 bucks. The point I'm making about that is the honesty and integrity. I would have NEVER known it only took him 1/3 of the time quoted because I left my car for an additional day. Jordan told me the total cost for everything and I'm like 🤔 That's not what you said earlier it was more than that. He said yes but we refunded two hours labor because it didn't take them as long as he thought. The Car is back up and running like it's new again thanks to ABR for the great work, and honesty and integrity! I will continue to use them as for all my BMW needs, and suggest everyone else go there as well for the best work, honesty, and integrity. Not to mention very fair and reasonable pricing!! #ABRHouston #BMW #3series #N20 #HONESTY #INTEGRITY

The team at ABR are very professional... the atmosphere is extremely friendly.. especially Bones!!😊.. I highly recommend their services. They go beyond to make sure you are satisfied with your results. As long as I have my BMW, they will be my 'specialists'. Nikita Howe

Best German car repair shop in Texas! Very professional! Brought my car in for repairs that had rust and no one was able to get the job done, ABR Houston was able to do it in under 3 hrs. Detailed repair with photos of before and after. I live in Florida and in TX and I must say! This is my one and only car repair shop. Don’t look elsewhere! Staff very friendly, courteous, and professional.

I'm so happy I found ABR Houston!!! I was very unsatisfied with my local dealership and too intimidated to try other foreign car places nearby (for fear of the cost of repair). I saw ABR Houston one day while driving and stopped by. The staff is friendly, knowledgeable and takes the time to explain things to you. They are up-front about their prices and they even recommended another BMW dealership for me to have some "under warranty" work performed.

Professional staff, upfront and honest about repairs needed.

ABR did a great job aligning my Tesla Model 3. Very professional team, good communication, will use again in the future. ABR also has a nice recessed alignment lift (no ramps needed).

I'm an avid DIYer when it comes to most things, especially my vehicles. The thorough, consult a Bentley service manual, watch 10 hours of YouTube videos, spend a weekend doing a 5 hour job type. It's unbearably time consuming and frugal. If I'm going to spend money having someone else do something I think I might be capable of doing, I want the best. I wouldn't hesitate to speak with Jordan and let Alex's staff quote and repair what I either don't want to tackle or don't feel I have the time, tools, knowledge or patience to deal with. From paint perfect collision repair to an alignment on the best equipment in town. From BMW gaskets, diagnosing a dead starter on the spot or the infamous E90 condenser leak to dealing with insurance adjusters that want to low ball a repair and insisting on my behalf that everything is done to the best of their ability and reputation. What I'd consider a small job to something so mind boggling complex (looking at you condenser) I never once questioned the legitimacy of ABR. What parts and labor I was being quoted, the price it would cost or the work before, during and after it was done. Everything is tip top. Fast diagnosis, genuine OEM BMW parts, quick turn around time and excellent customer service from drop off to pick up. Jordan has taken the time to review what I know I need, inform me with evidence what I don't know about and in my particular case even go over what he likely knows I'm just going to do myself and need an expert opinion to get me going. I've never dealt with a more comprehensive service and diagnosis as honest and accurate as the team has been for me.I am a customer for life and only hope for continued success for everyone in the ABR family.

They did great work. I will never take my vehicle anywhere else. Thank you ABR

Quality and Fast Service

Top-notch company, providing top-notch service for top-notch cars, LOL! I’ve been to ABR Houston on two separate occasions and was truly satisfied with all work provided. I truly appreciate not feeling like just another number at the dealership, and getting a better price for the same, if not better service from people with a passion for working on BMWs. I love classic BMWs, and while I feel I know a great deal, I always come away with a better understanding of exactly how my car runs, and what truly needs to be done at any given time to it when I deal with either Jordan or Tree at ABR Houston. They explain everything thoroughly, provide a detailed estimate via text which is clear and concise, and the icing on the cake is they offer a three-year warranty on all work done versus a two year warranty which is usually offered by the dealership. Big bonus? A brand new BMW is provided for a loaner car when appropriate, and a shop dog named “Bones” who keeps you company when dropping off or picking up your car, LOL! He truly is one of the cutest dogs I’ve ever seen!